Customers' primary complaints center around the app's payment processing and customer service. Some customers have complained about waiting longer than expected to receive their pavideobuddy for pcyments or having trouble contacting the customer service department. Those who depend on prompt payments and assistance may find this lack of responsiveness to be inconvenient. Also, there have been allegations of dishonest affiliate marketing activity, where people use their referral links to accomplish unethical business practices in order to obtain sales.