Customer service areas that require improvement. Nevertheless, some reviews also highlight areas that require improvement. When addressing technical issues or during peak hours, some users have voicrummy goldened concerns about the response times of customer support. Some players have complained about delays in getting help when they most need it, despite the fact that many players have positive experiences with customer support agents. Although Slots Winner is excellent in many ways, this feedback indicates that customer service could still be improved. Promotional Products & Reception in General.