Assistance with Baggage Handling. At the baggage claim area, Air India customer service agents are on hand to help with filing reports or finding missing luggyono slots 777age in the event of any inconsistencies or delays in baggage delivery. The airline is dedicated to making sure that every part of the travel experience is satisfactory, not just takeoff and landing. Before starting their journey, travelers can bear in mind a few tips to guarantee a seamless flight with Air India.